Avoid the Pre-selection of an specific technician when creating a ticket in GLPI
To avoid the Pre-selection of an specific technician when creating a ticket in GLPI, enter in
->User settings (Click in your name close to the Logout Button)
->->Personalization
->->->set "NO" in Pre-select me as a technician when creating a ticket.
To avoid the Pre-selection of a technician when creating a ticket in GLPI for ALL users, enter in
->Setup
->->General
->->->set "NO" in Pre-select me as a technician when creating a ticket.
The users will need to logout and login again to take the new configuration.
Comentários
Postar um comentário