Avoid the Pre-selection of an specific technician when creating a ticket in GLPI
To avoid the Pre-selection of an specific technician when creating a ticket in GLPI, enter in ->User settings (Click in your name close to the Logout Button) ->->Personalization ->->->set "NO" in Pre-select me as a technician when creating a ticket. To avoid the Pre-selection of a technician when creating a ticket in GLPI for ALL users, enter in ->Setup ->->General ->->->set "NO" in Pre-select me as a technician when creating a ticket. The users will need to logout and login again to take the new configuration.